What is the problem this week?
Pick it. Each one has a fixed scope, a fixed price and a delivery date. Order online, no call.
Staff use AI tools and we have no rules. AI Use Policy Pack The process lives in one person’s head. SOPs from Recordings We don’t know how bad our documents are. Documentation Audit We train every new hire from memory. New-Hire Onboarding Guide A customer asked for our security policies. Security Policy Starter Set Customers can’t find answers on their own. Help Center Build
Fixed scope Delivered in 5 business days
AI Use Policy Pack A written AI acceptable use policy for your team, built around the tools you use and the data you handle.
You get
An AI acceptable use policy written for your tools and your data An approved-tools list with what each tool may be used for Plain rules for what must never go into an AI tool A staff acknowledgment form A one-page quick guide for employees One round of revisions
Documentation only. This is not legal advice.
Fixed scope Delivered in 3 or 7 business days
SOPs from Recordings Send a screen recording or rough notes. Get back a finished, formatted SOP your team can follow.
You get
One finished SOP for each recording (up to 15 minutes) or set of notes Numbered steps, roles, tools and what to do when something goes wrong Consistent formatting in Word or Google Docs A reusable SOP template One round of revisions per SOP
Recordings longer than 15 minutes count as more than one SOP. We tell you before we start.
$250 each, or 5 for $1,000
Fixed scope Delivered in 3 business days
Documentation Audit A written review of your documents: what is missing, outdated or unclear, and what to fix first.
You get
Review of up to 25 documents A written report: what is missing, outdated, duplicated or unclear A fix-first priority list A fixed price for the fix
The free written assessment covers up to three documents. The audit covers up to 25.
Fixed scope Delivered in 7 business days
New-Hire Onboarding Guide One onboarding guide or training manual, written from your notes, recordings and existing documents.
You get
One onboarding guide or training manual, up to 30 pages First day, first week and first month laid out in order Checklists a manager can reuse for every hire Delivered in Word or Google Docs One round of revisions
This covers how the work is done. It is not an employee handbook and does not cover employment law.
Fixed scope Delivered in 10 business days
Security Policy Starter Set Eight core security policies written around your tools, for teams preparing for SOC 2.
You get
Information Security Policy Access Control Policy Change Management Policy Incident Response Policy Business Continuity and Disaster Recovery Policy Vendor Management Policy Data Classification and Handling Policy Acceptable Use Policy Owners, review dates and version control on every policy One round of revisions
Documentation only. This is not an audit, legal advice, security testing or a guarantee of passing an audit.
Fixed scope Delivered in 10 business days
Help Center Build A new help center: 20 articles written from your product walkthroughs, with categories and a style guide.
You get
20 help articles written from your product walkthroughs or recordings Categories and article naming your customers can search A short style guide so new articles match Delivered ready to paste into your help-center tool One round of revisions
Already have a help center that needs fixing? See Knowledge Base Cleanup.
Bigger jobs and ongoing care.
For a whole library, or for keeping it in order every month.
7 business days Documentation Rescue Sprint Your 3 highest-priority SOPs or policies rewritten, after a review of up to 15 documents. $2,400 One project Knowledge Base Cleanup Audit, rewrites, taxonomy and search fixes for up to 75 or 150 articles. $3,500 or $5,000 One project Policy & Governance Package A policy library with owners, review cycles and document-control standards. $5,000 or $7,500 Cancel any time Document Control We run your register: versions, owners, review dates, reminders and a monthly report. $750 or $1,250 a month Cancel any time Monthly Documentation Partner Ongoing SOP, policy and knowledge-base work, every month. $1,500 or $3,000 a month
Not sure which one fits? Get a free written assessment and we will name the right one.